Located on Route 1 in Scarborough, Maine
Oak Hill Plaza
27 Gorham Road
Scarborough, ME 04074
HOURS OF OPERATION:
Monday – Thursday: 9am-6pm
Friday – Saturday: 9am-5pm
Paws Applause accepts Visa, Mastercard, American Express and Discover cards. Orders shipped to Maine addresses will be subject to applicable sales tax.
- Requests to exchange or return merchandise must be submitted to Paws Applause within 48 hours of receipt.
- To qualify for an exchange or refund, all items must be returned in their original condition, including original packaging and documentation.
- After receiving and inspecting the returned item(s), we will reimburse your credit card for the purchase price of the item, less any shipping, handling, or restocking fees, or send you a replacement item for exchange.
- Shipping fees are non-refundable.
- Items on sale are final sale.
- Please check your order carefully upon receipt. Packages that are obviously damaged should be refused and left with the carrier as it is their responsibility for damage occurring during transit. If the condition of the package is questionable, make sure that the carrier makes note of it.
- If upon inspection, your shipment is damaged, filing a damage claim with the shipper is the responsibility of the recipient and should be done within 48 hours of delivery. We recommend you save all shipping materials to support your claim.